Terms of Service
Last updated: August 16, 2025
Welcome to Dingmail, an email client application operated by Prudhomme Labs LLC ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of Dingmail (the "App") and related services (together, the "Services"). By creating an account, purchasing a subscription, or otherwise using our Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.
1. Eligibility
You represent and warrant that you have the legal capacity to enter into these Terms. We do not currently verify user age or location. The Services are intended for use by individuals located in the United States, but access from other jurisdictions is not actively blocked. You are responsible for complying with any applicable local laws.
2. Accounts
To use the Services, you must create an account on our website and sign in using Google OAuth. We collect only your name and email address from Google. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. We may suspend or terminate your account at our discretion if you violate these Terms.
3. Subscriptions and Payments
Subscriptions. Access to the Services requires an active paid subscription. Subscriptions are billed on a monthly basis.
Payment Processing. Payments are handled by Stripe, Inc. ("Stripe"). We do not store your payment card details; only a Stripe customer ID is maintained.
No Refunds. All fees are non-refundable. If you cancel, you will retain access through the end of your current billing cycle.
Price Changes. We may change subscription fees with prior notice. Changes will apply to the next billing cycle unless you cancel before renewal.
4. Use of the Services
You agree not to:
- Copy, modify, or create derivative works of the App or Services.
- Reverse-engineer, decompile, or attempt to extract source code.
- Use automated tools (scrapers, bots, etc.) to access or interact with the Services.
- Use the Services in violation of any applicable law or regulation.
We grant you a personal, limited, revocable, non-transferable, non-exclusive license to use the App in accordance with these Terms.
5. User Data
Email Data. Your email content and related data remain local to your device. We do not collect or store your email messages on our servers.
AI Chat Logs. Conversations with the AI chat feature are logged on servers we administer (currently hosted by Vercel). These logs may be retained indefinitely and may be used for debugging, product development, and training of AI systems.
Ownership. You retain ownership of your data but grant us a perpetual, irrevocable, worldwide, royalty-free license to use, store, reproduce, and process your AI chat logs for the purposes described above.
For more details, please review our separate Privacy Policy.
6. Intellectual Property
All rights, title, and interest in and to the App and Services, including all software, designs, trademarks, and content, are owned by or licensed to Prudhomme Labs LLC. Except for the limited license granted in Section 4, no rights are transferred to you.
7. Termination
We may suspend or terminate your account or access to the Services at any time, with or without notice, for conduct that we determine in our sole discretion violates these Terms or is otherwise harmful. Upon termination, your license to use the Services will immediately cease.
8. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRUDHOMME LABS LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR REVENUE, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES IN THE 12 MONTHS PRIOR TO THE CLAIM.
10. Third-Party Services
The Services integrate with third-party providers, including Google (OAuth authentication), Stripe (payments), and your email provider(s). We are not responsible for the acts, omissions, or services of third parties.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in San Mateo County, California, and you consent to the jurisdiction of such courts.
12. Changes to Terms
We may update these Terms from time to time. Changes will be effective upon posting to our website or notifying you by email. Continued use of the Services constitutes acceptance of the revised Terms.
13. Contact
If you have questions about these Terms, you may contact us at:
Prudhomme Labs LLC
935 Woodland Avenue
Menlo Park, CA 94025
support@trydingmail.com